钟表售后维修服务技术规范

Technical specifications for the after-sales repair service of clocks and watches

标准介绍

This standard specifies the terms,basic contents and requirements for the aftersales repair service of clocks and watches,and the relevant requirements for complaint handling,service evaluation and continuous improvement.2
This standard is applicable to the aftersales repair service of the clock and watch producers,sales companies and independent watch and clock repairers.2 NOTE The application of this standard does not intend to change the rights and obligations formulated in the relevant laws and regulations of the State

提出部门

China National Light Industry Council.

发布部门

General Administration of Quality Supervision,Inspection and Quarantine of the People's Republic of China and Standardization Administration of the People's Republic of China